Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
• Lead survey of the proposed branch and demarcate working area for the groups and Loan Officers.
• Arrange admission of members in groups after initial screening from the survey list of potential borrowers.
• Oversee at least two group meetings per day and reconcile passbooks.
• Prepare a target plan for the branch at the beginning of the year and monitor the operation if it is in accordance with the target plans or not.
• Prepare weekly cash requisitions for loan disbursement and other expenditure.
• Create an enabling environment for all the staffs working in the office. Ensure better and quick service to outside stakeholders.
• Develop staff’s capacity through mentoring, coaching and counseling, so that they can be promoted.
• Prepare daily, weekly, and monthly report required by management. Analyze monthly trend and daily performance reports of the Credit Officer.
• Make sure COs and other MF staff adhere to the code of conduct for Microfinance staff and treat clients respectfully.
• Strive to provide the best quality service to the client and at field and at the brunch office.
• Follow up client’s complaints/concerns/opinions carefully and take appropriate measures and recommend changes.
• Review clients’ poverty profile and geographic targeting to ensure that client targeting is aligned with BRAC’s mission & vision.
REFERENCES
NEZERWA RUTH
Area manager at BRAC Rwanda
Phone: 0788368511
Email: nezerwa.ruth@brac.net
MWISENEZA Samson
Managing director at SECE ltd
Phone:0788810140
Email: mwisamu10@gmail.com
MANIRAKIZA Jean Baptiste
Lecturer and public relation officer at ULK
Phone: 0788474889
Email: jeanbapteme@gmail.com