Cybersecurity Analyst
BPR bank Rwanda PLC
09.2024 - Current
Hi, I’m
Alain Landry HIGIRO
Cyber security
Kigali,Kigali
Timeline
Network Engineer Intern
Liquid intelligent technologies
07.2022 - 12.2022
University of Kigali
Bachelor Of Information Technology from Business Information Technology
2019.09 - 2023.03 (3 years & 6 months)
Customer Experience Officer
MTN Rwanda
03.2018 - 08.2019
Work History
BPR bank Rwanda PLC
Cybersecurity Analyst
09.2024 - Current
Job overview
- Developed and enforced stringent cybersecurity policies, significantly reducing risk of data breaches.
- Optimized incident response times by developing and implementing streamlined process for handling security breaches.
- Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
- Conducted security audits to identify vulnerabilities.
- Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
- Improved incident response times by developing and maintaining cybersecurity playbooks for common attack scenarios.
Liquid intelligent technologies
Network Engineer Intern
07.2022 - 12.2022
Job overview
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
- Performed regular audits on network devices for policy compliance, identifying areas requiring improvement or remediation efforts.
- Collaborated with cross-functional teams to design and implement comprehensive network solutions for clients.
MTN Rwanda
Customer Experience Officer
03.2018 - 08.2019
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Overview
7
years of professional experience
3
years of post-secondary education
Education
University of Kigali Rwanda
Bachelor Of Information Technology from Business Information Technology
2019.09 - 2023.03 (3 years & 6 months)
Skills
- Risk assessment
- Incident response
- Attention to detail
- Network security
- Threat intelligence
- SIEM management
- Penetration testing
- Compliance monitoring
- User awareness training
- IT infrastructure knowledge
- Cybersecurity framework
Summary
Recent graduate Professional cybersecurity analyst skilled in threat analysis, network security, and incident response. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly. Known for robust problem-solving abilities, strategic thinking, and effective communication. Expertise includes risk management, vulnerability assessments, and regulatory compliance.
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceCareer advancementPersonal development programsWork from home optionLanguages
English
Advanced (C1)
French
Advanced (C1)
Certification
Cyber security end Point Certification
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